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Type C is not working on S23 after update to ONE UI 6.1 / wired charger not working

(Topic created on: 03-04-2024 08:04 AM)
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GGsf_BG
Apprentice
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Hi All,

Last week I updated my Galaxy S23 to One UI 6.1  and after the update my wired connectivity stopped working.

After the update I cannot charge my phone via cable,  I cannot use Samsung DeX, I cannot connect my phone to computer via cable, I cannot connect my phone to Android Auto via cable. 

Please advise back how to fix the wired connectivity or realize a fix to handle the issue with the type c port not working.

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11 REPLIES 11
Tourbillon De La Vie
Samsung Members Star ★
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Also try different cable 

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GGsf_BG
Apprentice
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Thanks for the advice, Tourbillon De La Vie! 

I've tried 3/4 different cables, 2 different chargers, one monitor and one docking station, but none of them is working on the phone. I believe it is software issue related with the update to One UI 6.1. The issues started right after the update.

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Tourbillon De La Vie
Samsung Members Star ★
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Contact Samsung tech support and see what they have to say 

Laraete
Journeyman
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I also have an issue with my wired headphones for some reason. It charges tho but not super fast charging
GGsf_BG
Apprentice
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Thanks again, Tourbillon De La Vie!

 

I already contacted them but waiting for response! I was curious whether someone also experienced technical issues with charging / connectivity ever since the latest AI update. 

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Members_QVy43Xi
Student
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Bonjour, 

Depuis la maj UI 6.1, je rencontre le même problème, plus aucun périphérique USB n'est détecté par le téléphone. C'est comme si rien n'était branché dessus ou parfois j'ai un message de périphérique non reconnu.

J'ai contacté le service technique qui ne propose que la réinitialisation aux paramètres d'usine 👍

J'ai changé de câbles, effacer le cache USB, modifier les paramètres USB, arrêter les blocages de sécurité, bref à peu près tout ce qui m'était possible. 

Je pense que le bug est logiciel puisque tout fonctionnait parfaitement avant cette mise à jour.

Si qq à rencontrer ce problème et trouver une solution.. 

Merci 🙏

 

schillernorbert
Student
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do you have any solution? 

I have very similar issue, fast charging not working and neither the a wired android auto 

 

 

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Flatface
First Poster
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My Galaxy almost became a brick after the release of 6.1 🤯
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schillernorbert
Student
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Its a complete mess! Tried another cable, clean the phones socket, turn off usb debugging on developer mode (which was a temporary solution for 2 days, but since then hasnt working) , uninstall and reinstall android auto app (before that delete data and cache as well),still not working. Today visited a Samsung store, and the best advice was a factory reset and dont do sw update, which is ridicoulus..

Very annoying

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