el 31-08-2023 06:21 PM
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While watching a YouTube video for a moment the screen turned to a slightly green hue and it looked like the colors were washed out.
I tried turning off the blue light filter and battery saver mode, rebooting the cell phone, and even installed the security patch on August 1, but the problem persists.
Mostly you notice this green tint and colors with lack of contrast when the brightness is kept to a minimum, and in some cases it is seen during animations or transitions between applications, since I have dark mode set on both the cell phone and most applications.
Is there a solution? Is it a hardware problem? Is it covered by warranty? Has anyone gone through that?
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el 31-08-2023 06:48 PM
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Contact support via Samsung members app
el 31-08-2023 07:29 PM
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Try not to keep brightness below 30% . Turn off extra dim.
I have noticed it also drains more battery as the screen refresh is kept at 120htz if you go below those.
el 31-08-2023 07:32 PM
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so is it normal for the screen to lose contrast at minimum brightness? is having the minimum brightness constantly detrimental to the cell phone?
el 31-08-2023 07:40 PM
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Not sure if it's a bug or it is the way it is due to the amoled screen.
el 31-08-2023 07:42 PM
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https://www.samsung.com/ph/support/mobile-devices/green-tint-on-screen/#:~:text=When%20you%20lower%2....
el 31-08-2023 08:04 PM
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I also read that article but I find it strange because a few weeks ago this "adaptation" did not happen, I bought the cell phone less than a month ago, is it worth returning it to Amazon?
el 31-08-2023 08:26 PM
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There's no guarantee it won't happen on the next one.
May be hang on for a couple of days and see if someone else chimes in on this post.
10-09-2023 02:49 AM - editado 10-09-2023 02:50 AM
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- I also bought S23 Ultra 10 days ago and today suddenly it sharted showing green shades in low brightness and transition between apps. I also tried samsungs solutions: light mode, brightness adjustment and installed the update. It's still there. M feeling bad about buying this device now.
20-11-2023 03:10 AM - editado 20-11-2023 03:10 AM
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This happened to mine and I found this video and wala!!!! It works

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