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Smart view wallet case stopped working after update

(Topic created on: 19-01-2024 07:28 PM)
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mon90
Apprentice
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Has anyone had this issue with their smart view wallet case that stopped working??
Mine is completely gone. I close the lid and it doesnt turn off the phone, and the screen i had set up before is gone as well. 
Can anyone help? 
Ive restarted the phoen a couple of times and checked all updates. All good. 
Anything else i could try??

Please help #sos #smartviewwalletcase
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11 REPLIES 11
jgrigalauskas
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i have same issue. pls help

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mon90
Apprentice
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So... somehow i managed to fix it. Basically i checked all tbe updates and everything and i was like... one thing i didnt try was removing the case and seeing if there was any dirt or anything... and actually once i put it back it started working again.... I don't know if it was a coincidence or not but worth the try 😁👍
(1)
Tim Ke
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Yep! Worked for me...

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mon90
Apprentice
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Actually, I do have a better solution.... it was because of the NFC that was causing the apps to minimize. Once I turned it off, it didn't happen again.
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DonPadre81
First Poster
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I have same problem with my S23+ and S Wallet smart cover. Accessories option is missing in the settings since last March 2024 security update
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DonPadre81
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Just visited Samsung Shop at Stratford Westfield and they said nothing they can do. It's probably a bug after last phone update. I need to buy new smart cover to see if mine is faulty. But I think is software related. I probably will give up with this case and buy normal bumper back protection. I am not happy at all, because I used smart cases since my old S10 device and even my older Huawei phones few years ago.
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Smiler240
First Poster
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Mine has stopped working since the March 2024 update too. So annoyed. Paid a lot extra for an interactive case and Samsung just killed it!
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Members_ryDECFN
First Poster
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Mine is also dead, it stopped working when I put my bankcard in my phone. Now nothing to fix it. I tried everything.

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Members_x1UC7Fy
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Hi - what is the NFC - Thanks

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