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Secure folder

(Topic created on: 26-06-2023 10:28 AM)
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JakeinLondon
Explorer
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Is there any way to back up secure folder data now that it can no longer be backed up to your Samsung account? I recently lost a phone which had the back up service but and was able to recover everything. But on my replacement phone the secure folder can no longer be backed up and I am really concerned about losing the data there if anything happens to my new phone.
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8 REPLIES 8
Neo001
Legend
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Hi,

See the response from Samsung Support.

Screenshot_20230626_115043_Samsung Members.jpg

JakeinLondon
Explorer
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Thank you for the reply. Now I need to figure out how to move things out of secure folder🤔
Neo001
Legend
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You can transfer files, images, and videos. Select the files > click on the 3 dots > Move out of secure folder.

Apps cannot be moved out, I suppose.

Screenshot_20230626_122113_My Files.jpg

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JakeinLondon
Explorer
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Thank you so much 🙏
JakeinLondon
Explorer
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Thank you. The only problem is that Samsung from last year has discontinued the ability to back up secure folder.
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JakeinLondon
Explorer
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I'll investigate this. If it works that will solve the issue..🤞
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