Screen Line Issue, Horizontal line S23 Plus, S23 Series

[mdhubail]

Mobile: S23 Plus 256GB Cream

Purchase date: 09.07.2023

Today I notice red vertical line on the screen in my s23 + mobile.. Please help me with this.. thank you..

[BandOfBrothers]

Hello @mdhubail 

We won't be able to view your uploaded video until a Moderator allows it.

Until then try this.

Soft reboot by turning the phone off and on. 

Please consider going over to your dial pad and type in *#0*# and this will bring up a number of tests to try which include various colour panels.

Cycle through them to see if this helps.

As you've only had the phone a short while check with the supplier of the phone for any relevant cooling off period to have the phone swapped out.

In the Uk this is 14 days.

If the test's don't help then seek support from a Samsung Experience Store or Samsung Service Centre.

If I can be of any further help then please don't hesitate. Take care.  😎 

[Shamrock_Sean]

I don't see anything

[maqsood chaudhary]

i also got software update from samsung on mobile setting on 14 jan 2025 I update my mobile and after restart I also have horizontal while colour on my display..it's scam to sale galaxy upcoming phone s25 ultra and all ..

It's very annoying decided to switch on apple iphone 16 pro..they gives high quality display..there is no issue..

Samsung also have to replace their loyal customer display with free of cost.

[maqsood chaudhary]

I already did all things..but problem never solved.

[Marwa Fadl]

I also have the same problem

[Shibin]

My also have same issue red line and green line on screen its been just been year. I too need help.

[Shibin]

I bought s23 plus its been a year, i am already getting two big lines on screen green n purple. Its been a week now i complainted on customer care they told me to reebot but no use. I hope samsung will fix it.