06-03-2023 04:40 PM
While trying to edit videos by zooming in or turning the sound off, the video freezes and no longer functions. I restarted the phone and it does not help. This issue occurs intermittently on my phone. One day it will work, the next day it won't. What is going on? How do I fix it permanently as it is very frustrating when trying to work from my phone. I am referring to the factory installed gallery and video editor. No app.
06-03-2023 05:54 PM
06-03-2023 06:13 PM
06-03-2023 06:14 PM
Yes. They told me to factory reset my phone and if that doesn't work get a new phone. As I mentioned it works intermittently so a factory reset seems unnecessary and very time consuming.
06-03-2023 06:19 PM
06-03-2023 06:28 PM
Yes. I had to back up my week old phone and reset it and install everything back on it a second time. For this to still happen.
06-03-2023 07:55 PM