21-06-2023 08:19 PM
I just noticed that there are small pieces coating missing already on S23 Ultra small cameras edges that are black. Those places are clearly visible.
I don't know how that is even possible because I'm using cover (Latercase). I have never dropped the phone and never put anything else in same pocket with phone. And no, there are no sand or dirt in my pockets. Also I keep my phone usually on soft surfaces like mouse pad.
It's quite difficult to take picture of those but I'll do it sometime later.
Incredibly bad quality! My previous S22 ultra was having similar issues but on those bigger cameras edges. Older Samsung phones I've owned had never these kind of issues.
This is definitely my last Samsung.
21-06-2023 08:45 PM
21-06-2023 09:21 PM
It is feasible your phone's coating / rings around the camera lenses have failed but equally even though you have babied the phone it is also feasible something has marked them.
You could ask Samsung to guide you on your available options however they may put this under the banner of accidental damage.
I've had my Samsung Galaxy s²² Ultra since it's UK launch date and my s²³ Ultra for a few weeks with no similar marks.
I keep my phone's in an official Samsung Leather case. No camera lenses and my phone's are carried in a vertical belt holster.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
22-06-2023 06:13 AM
Well it can't be so that phone has so weak coating around cameras that it won't survive even with case + very careful care. Older Samsung phones I had, never had even a case on them and never got damaged. And I won't wrap the phone in to a silk, it just have to endure. Luckily there are good options in other brands.
22-06-2023 12:42 PM