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S23 ultra display blackout

(Topic created on: 15-06-2024 02:01 AM)
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Vikram kumar chaudha
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My display is just blackout after few days of software updates...its a premium budget phone...i previously use S21 ultra and then shift to S23 ultra...that's a huge upset for me...plz samsung do something better....

And service centre told me to pay...

Its just 1 year old and not a single scratch on phone...plzz try to solve my problem.

IMG_20240615_062957.jpg

 Phone is in running conditions but display blackout..

 

 

Galaxy S23 series

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3 REPLIES 3
Bigtasty65
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What phone are you using now to post your comment?
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Bigtasty65
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Have you thought it might of timed out?
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BandOfBrothers
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Hi @Vikram kumar chaudha 

As you've been advised by a Samsung Service Centre that there will be a fee to remedy this issue I'm assuming the issue they have found is not covered under the umbrella of the Manufacturer's Warranty ?

What exactly have they said 🤔 

Just to also highlight > The Samsung Community Forum is not an avenue of customer service in regards to repairs etc. 

This is dealt with directly by Samsung Customer Services. 

This us a user to user help and advice Forum. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "