01-06-2023 06:46 PM in
@Kirstyl0u: You will need to connect your Galaxy S23+ to a home computer via USB, or connect a set of USB-C headphones, before you proceed with the Power + Volume Up button presses. This will take you through to the Recovery Mode menu, where you can select 'Wipe Cache Partition' (using the Volume Up/Down buttons to navigate, and the Power button to select).
01-06-2023 07:00 PM in
01-06-2023 07:14 PM in
@Kirstyl0u: The need to connect to a USB device was introduced around Android 11, I believe, so the steps provided will be applicable to all our devices running Android 11 or higher.
What issue(s) have you encountered with your Galaxy S23+ that led you to want to clear the cache partition, and what other troubleshooting steps have you attempted so far?
01-06-2023 09:16 PM in