01-06-2023 06:42 PM
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01-06-2023 06:46 PM
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@Kirstyl0u: You will need to connect your Galaxy S23+ to a home computer via USB, or connect a set of USB-C headphones, before you proceed with the Power + Volume Up button presses. This will take you through to the Recovery Mode menu, where you can select 'Wipe Cache Partition' (using the Volume Up/Down buttons to navigate, and the Power button to select).
01-06-2023 07:00 PM
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As they're online tech support said that I need it to be taken to a service center to see if there's a issue with my device.
Also will any usb c headphones work?
Thank you in advance for your time and help.

01-06-2023 07:14 PM
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@Kirstyl0u: The need to connect to a USB device was introduced around Android 11, I believe, so the steps provided will be applicable to all our devices running Android 11 or higher.
What issue(s) have you encountered with your Galaxy S23+ that led you to want to clear the cache partition, and what other troubleshooting steps have you attempted so far?
01-06-2023 09:16 PM
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Also im using the 85%battery protect and I've now seen that you shouldn't use that for the first 2 weeks while the phone is learning usage. So I thought it may help that also.
I have the 8gb memory and only 1 week in I have only 2.8 left.
01-06-2023 09:18 PM
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01-06-2023 09:21 PM
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01-06-2023 10:15 PM
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02-06-2023 10:46 AM
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02-06-2023 12:52 PM
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