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Original topic:

S23 plus reboot menu clear cache partitions on

(Topic created on: 01-06-2023 06:42 PM)
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Kirstyl0u
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Can anyone please tell me how to clear the cache partition on s23 plus? As turning phone off then holding power and volume up buttons no longer works. 
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AndrewL
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@Kirstyl0u: You will need to connect your Galaxy S23+ to a home computer via USB, or connect a set of USB-C headphones, before you proceed with the Power + Volume Up button presses. This will take you through to the Recovery Mode menu, where you can select 'Wipe Cache Partition' (using the Volume Up/Down buttons to navigate, and the Power button to select). 

Kirstyl0u
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Thank you for your swift response. So is this the case in all the s23plus phones?
As they're online tech support said that I need it to be taken to a service center to see if there's a issue with my device.
Also will any usb c headphones work?
Thank you in advance for your time and help.
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AndrewL
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@Kirstyl0u: The need to connect to a USB device was introduced around Android 11, I believe, so the steps provided will be applicable to all our devices running Android 11 or higher.

What issue(s) have you encountered with your Galaxy S23+ that led you to want to clear the cache partition, and what other troubleshooting steps have you attempted so far? 

Kirstyl0u
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I feel like the battery isn't what I expected. The on screen time is quite low. And i also read that there was a glitch when using smart switch to set up phone. As it was transferring all the cache and extra data you didn't need over. I read that ppl who had swapped phones using smartswitch had poorer battery and that ppl had cleared the cache partition and this greatly improved it.
Also im using the 85%battery protect and I've now seen that you shouldn't use that for the first 2 weeks while the phone is learning usage. So I thought it may help that also.
I have the 8gb memory and only 1 week in I have only 2.8 left.
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Kirstyl0u
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Oh and I've attempted to clear the cache on every installed app. Took ages but i don't feel its helped.
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Kirstyl0u
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*correction i have only 2.3 memory left
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Journeyman
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You need to connect a wired headphone via charge port to boot & clear cache.
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Kirstyl0u
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Can it be any brand of headphones?
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Journeyman
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Yes as long it's connected via the USB port.
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