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S23 not fast charging

(Topic created on: 01-11-2024 05:41 AM)
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Achyuthan
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I bought my S23 phone to India, which I purchased in the UK. It showed warning signals of prescence of moisture in the charging port but after that it does not charging fast as it is used to be. I tried cleaning the port and left it free for a while but it is not charging fast. 
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5 REPLIES 5
Ferenc75
Samsung Members Star ★
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Hi there,
I recommend to do a clear cache recovery process on your phone first.

https://youtu.be/AfIaBbS-bVk?si=GLS-hDECqwP1p6il
Piper123
Samsung Members Star ★
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Hey there and welcome to the Samsung UK and EU Community Forum

When you put your device on charge, how long is it indicating it will take to reach 100% from say 20%?

Should be about an hour.
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
BandOfBrothers
MegaStar
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Hello 👋 @Achyuthan and may I extend a Warm Welcome to the Samsung Community Forum Section for Uk and Eu Members. 

You could try > 

  • Usb reset.
    Settings > Apps > Tap the 3 lines with the downward facing arrow, to the right of 'Your apps' > Show system apps (toggle this on) > OK > Scroll down, and tap on 'USBSettings' > Storage > Clear cache > Clear data, then restart your device. 
  • And Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

There's also a Diagnostic Tool found in your Samsung Members App. 

Try another Samsung charging brick and cable that allows faster charging just as a process of elimination to rule out your current one's haven't gone faulty. 

Use a torch to ensure there's no build up of foreign debris in the usb-c charging port. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Achyuthan
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From 31 to 100 it shows around 1 hour 40 min. So for 20 to 100 i reckon it will be around 2 hrs. It used to get charged in 1hr 20 mins. From 0 to 100.
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pkool
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Exactly same thing happened with my S23 ultra. Same moisture warning and now its not fast charging.
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