S23 Galaxy Ultra: please fix the Bluetooth bug

[Matt4747]

This Bluetooth pairing issue drives me crazy. May I have a solution: Just reboot in safe mode and pair your Bluetooth device and then go back to normal mode.

I already had such issue on my S22 one year ago and after 1 or 2 months a Samsung phone update fixed it. Really really bad support from a brand like Samsung.

I have this issue on my brand new Galaxy S23 Ultra. I even replaced the device already one time. Whenever I try to pair Bluetooth devices, the pairing message on the phone does not come up. It seems that just the message it somehow blocked. My Bluetooth devices wait for the confirmation on the phone (smartwatch, my car) , but I can’t do so. And headsets etc. which usually do not need any confirmation, just do not connect. 

VERY STRANGE: in some rare cases, suddenly the pairing message pops-up. Sometimes after 20 trials to pair even more, most times never. Samsung: here is something really broken. I have the impression something in Samsung Apps or the SmartSwitch transfer from my Galaxy Note was faulty programmed by Samsung. 

This issue makes me crazy and I already spend hours for trial and error, searching the web and even contact the really bad Samsung service (they do not have a technical clue and cannot or are not willing to open a technical ticket).

Nothing worked:
1) Restart Phone
2) Toggle Bluetooth
3) Unpair all devices, pair again (if possible)
4) Factory Reset Network Settings
5) Wipe Cache Partition (Factory Menu)
6) Repair Apps (Factory Menu)
7) Even tried third party apps to pair Bluetooth devices

But the safe mode… did it 😊

One remarkable thing: In the web many posts and even Samsung recommend to delete the app data of the Bluetooth app. But on my S23 Ultra with latest Android 13 (22.Feb2023) this is not accessible: “delete data” is greyed out. May this would be the real solution. But not accessible on S23.

[-Robot-]

I would suggest contacting support and see if they can help

Otherwise everyone is wait for someone else to contact support may never get this resolved

Support does get back to you, I contacted them a while ago about another issue, they weren't able to resolve the issue but told me it was in the following months update. Which resolved my issue that following month

[Robert773]

I haven't had any pairing issues but I do have issues between Bluetooth and apps like when I'm on Discord with a friend and receive a phone call or accidentally open a video of any sort it won't reconnect to Discord without restarting the phone once to multiple times for it to work properly.

[Robert773]

Or just disconnecting and going back to the phone in the middle of conversation 

[D Duehren]

I'm having trouble keeping my Tesla key paired. My wife has the same problem with her Pixel phone. We need to restart our phones to get pairing to work.

[Ibrahimlucky7]

I have same issue with same Huawei freebuds 4 and S23 Ultra if you found any solution please help me

[johnnypiman]

I can pair but I have issues with calling ie when I go into recent calls my contracts names are missing only the numbers are there

[vampyren]

Not even safe mode helped, removed all devices, reset network and still i can't get music.

Funny enough call still works so only issue is music like from spotify or youtube....

[vampyren]

This solved the problem for me:

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"I also found another solution. In the sound settings, just go to the separate sound app and turn this feature on any unused app. The sound should start working.

Or set the audio codec to SBC or AAC in the developer settings. But in my case, the settings have somehow fooled me, and since then I can't set a codec other than SBC."

(taken from this thread: https://eu.community.samsung.com/t5/galaxy-a-series/after-system-update-the-sound-stop-working-on-bl...)

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For some reason in the " separate sound app" the Audio device was set to phone hence music did not play on my BT headset! Not sure even how this feature got turned on by itself....

[Matador]

I've Got same iasue with my S23 Ultra with freebuds 4. It suddenly disconnects. When i restart my Bluetooth it connects again. Does anyone has a solution. After the update it started

[LilMsSquirrel]

I have the same random problem here.

Works perfectly well with my Galaxy Buds 2.

Connected straight away to my Mini (assume it picked up the settings from my S20)

Will not connect to my husband's BMW for love nor money.  I did get it working once after deleting all of the paired devices and switching bluetooth off/on.  It worked for music for one journey and then stopped altogether.

So annoying to have spent so much money on an upgraded phone that can't deliver basic functionality!

My daughter relies on bluetooth for her insulin pump and I certainly wouldn't be buying her a new Samsung if it's plagued with problems like this.