Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

S23 fe

(Topic created on: 19-05-2024 10:12 PM)
1140 Views
Neeny
Explorer
Options
I am trying to set up a new s23fe but it won't move pass the accounts added page.
Any ideas of what to do?
It won't even factory reset so I can start from fresh.

0 Likes
7 REPLIES 7
BandOfBrothers
Samsung Members Star ★★
Options

What's the phone showing you when trying to input the I assume Samsung Account Credentials 🤔 

Can you provide a screenshot of what it's showing @Neeny 

You might be able to try > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
mo-kershaw69
First Poster
Options
Neeny...have you found a fix for this ? Ive tried setting up my new phone today and im getting the same problem as you described
0 Likes
mo-kershaw69
First Poster
Options
Cant post a video but thats whats happening over and over when i press continue1718379506565.jpg1718379506560.jpg1718379506578.jpg
0 Likes
mo-kershaw69
First Poster
Options
Thats after signing into my google account
0 Likes
Neeny
Explorer
Options
I had to do a factory reset and try again. Eventually it worked
0 Likes
Members_XZWDiV3
First Poster
Options

Sounds abit farfetched and it could have been random. But as soon as I took my Sim card out it started to work. Maybe try that. 

0 Likes
GailScotland
First Poster
Options
I just did what you suggested - and it worked! Thank you
0 Likes