27-03-2024 06:18 PM
hi,
I just realized my phone is not receiving updates for a while. searching for solutions people with EUX CSC seem to solve the problem with CSC change. question: what CSC should I switch to?
Current version:
S911BXXU1AWC8
Service provider software version
SAOMC_SM-S911B_OXM_EUX_13_0046
EUX/-/EUX/PLS
thanks in advance
Solved! Go to Solution.
27-03-2024 08:40 PM - last edited 27-03-2024 08:43 PM
03-05-2024 06:57 PM
Hi,
I just want to share what I know about the update and CSC issue.
I have the same service provider and the problem was the active CSC (-->EUX<--/EUX/PLS).
As I know the last CSC (PLS) can't be changed, so you have to set the active CSC to PLS as well.
When I did it (with SamFw Tool) I got the updates.
27-03-2024 07:08 PM
Hi @pingo124. This could indicate a European country. There isn't a way to change this. If you are in the UK, this would be why you're not receiving updates as each phone is manufactured for the region it's assigned to. You may be able to update the software using Smart Switch on a computer (as well as backing up your data). Take a look at the following link to download this program: https://www.samsung.com/uk/support/?cid=sea-alert-redir
27-03-2024 07:21 PM
27-03-2024 08:21 PM
I have already tried Smart Switch from PC and says the same, I am already on the latest version. yes, I am in EU [Hungary] based on this link:
https://samfrew.com/firmware/model/SM-S911B/region/EUX/upload/Desc/0/10
indeed I am on the latest EUX version for this model. [which is from 2013]. If I understand correctly the CSC is changeable and I can get the auto update back if there is FW available to my model+CSC combo.
27-03-2024 08:28 PM
when I update the FW with Odin I lose all data+config right?
is there any update path or simply jump to the latest one?
27-03-2024 08:40 PM - last edited 27-03-2024 08:43 PM
01-04-2024
07:09 AM
- last edited
01-04-2024
10:40 AM
by
SereneH
hi,
thanks for the reply it worked, and it kept all my data.
I have used the second latest FW to see if I get the latest on OTA, but nothin so far... I hope it shows up soon.
thx again!
01-04-2024 11:55 AM
03-05-2024 06:57 PM
Hi,
I just want to share what I know about the update and CSC issue.
I have the same service provider and the problem was the active CSC (-->EUX<--/EUX/PLS).
As I know the last CSC (PLS) can't be changed, so you have to set the active CSC to PLS as well.
When I did it (with SamFw Tool) I got the updates.
24-07-2024
08:54 AM
- last edited
24-07-2024
11:07 AM
by
DannyT
thx everyone