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S23 battery drain

(Topic created on: 20-07-2024 09:22 PM)
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Anderby
Student

‎20-07-2024 09:22 PM

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I submitted an error report but decided to phone for support. I spoke to a very helpful man who spent ages helping me. Eventually he did a factory reset. It has sorted the problem...I didn't get his name but he is a credit to Samsung. All I know is he lives in North Wales. Wish I could let him know that it worked!! Thank you.
1 REPLY 1
BandOfBrothers
MegaStar

‎21-07-2024 05:23 AM

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Hello @Anderby 

The very last resort is to back up and factory reset to help with troubleshooting.

I'm glad this has helped you and am sure the Samsung Rep feels rewarded for being able to assist you to a resolution. 😎


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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