Prime video lags at 60hz

[Aj2400]

Why prime video in my S23U lags at 60hz? Does it happen to everyone else or just me? 

[-Robot-]

Lag could be caused to Internet speeds too

[JAMES4578]

@Aj2400  is the lag just on Prime Video or anything else? General prime troubleshooting with lags  is to go to Settings in the app- choose Stream and Downloads . In the Use Hardware Acceleration option  turn it off if activated or vice versa.  Try again now.   if still issue stop the Prime video app,restart phone and try the stream again.

[Aj2400]

Just prime video. I did everything, it only happens when I set refresh rate to 60hz.

[BobsonGFYoghurt]

To me it is still impossible to watch prime video without deactivating hardware acceleration on a S23+. Really sucks that Samsung says it's Amazon and Amazon says it's Samsung. Good work 👍

[BobsonGFYoghurt]

To me it is still impossible to watch prime video without deactivating hardware acceleration on a S23+. Really sucks that Samsung says it's Amazon and Amazon says it's Samsung. Good work 👍

[godmuzguit7]

Same here,  disabling hardware acceleration "solved" the issue but makes the video in Full HD instead of 4K which is not the same quality. 

Samsung please fix this

[px2]

There is no fixed "refresh rate 60hz" anymore. It is still adaptiv.

See
https://www.reddit.com/r/GalaxyS23/comments/1aqpsfh/why_prime_video_stutters_on_s23/

Samsung has to fix ist.

[px2]

Common issue because 60hz is now also adaptive

See

https://www.reddit.com/r/GalaxyS23/comments/1aqpsfh/why_prime_video_stutters_on_s23/

Paid app can help - but has to be download outside the Playstore