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No wifi no update

(Topic created on: 03-04-2024 02:33 PM)
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Riftdweller
Student
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I can only update my s23 ultra on WiFi, i can't over data??? I can't even choose, any one has the same problem? 

6 REPLIES 6
Tourbillon De La Vie
Samsung Members Star ★
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Who's your network provider? Was it always so? 

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Piper123
Samsung Members Star ★
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Hey there

Are you taking about updating the Operating System and Security Patches or updating apps via Play Store?
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
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pukisCatos
Voyager
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Yes, same for me. Maybe try wifi sharing from another device
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Ahaislip73
Apprentice
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I was able to update everything on mobile data but now it's trying to force wifi.   I'm on low income and don't have wifi nor access to wifi.   Where I live there is no option for home Internet except mobile hotspot.   I can't use my mobile hotspot for a wifi update.  If Samsung does not fix I will be selling my s23 ultra and this will be the last galaxy I ever own.   People don't have all the extra these days due to costs. 

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Ahaislip73
Apprentice
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Oh and I already switch the intelligent Wi-Fi to switch to mobile data but software or security update still won't download at all.

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Bongoloid
First Poster
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Yeah,I have the same problem.Its funny

Samsung will blame it on the provider..and the provider will blame on samsung..I say it's samsung. Does the provider design the drop down templates ? No they dont..so does samsung have extra alternatives laying around ? Highly doubt it. So that means the phone was designed with the one informing you you can only do it with wifi. Although I wouldn't put past the corp.rats to forget a deal of no more updates using data..I mean look who were talking about. 

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