No UPDATES FOR Samsung S 23+

[Oyeks]

I need help I bought  a preowned  Samsung S23 + and I have not been getting updates.

The CSC version is EUX

Model is SM-916B/DS

[lminvti]

Hi @Oyeks and warm welcome 👋

Have you tried Smart Switch on your PC to update your S23 +?

https://www.samsung.com/uk/support/mobile-devices/how-to-update-your-samsung-galaxy-phone-or-tablet/....

Also what's the software update your device is on now?

[Oyeks]

i have it gives a message no update found. i have Android Version 14, One UI version 6.1, Security Patch Level, 1 October  2024, on it  and I am a little bit scared because of the EUX CSC version 

[lminvti]

That is strange, can you send screenshot of service provider software version?

[Oyeks]

Android version 14 S916BXXS6CX13/S916BOXM6CX14

[Oyeks]

[Oyeks]

i have tried all the 3 options for updating a device 

[lminvti]

If you to to settings > about phone > software information > service provider software version what does it say? Can you take screenshot of that?

[Oyeks]

This is it

[lminvti]

This is strange, try sending a feedback on members app under support section