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No network since recently update

(Topic created on: Thursday)
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Mimi-2025
First Poster
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Since the update i have lost network. Anyone know how long this will take. Without WiFi I have nothing!
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8 REPLIES 8
Piper123
Samsung Members Star ★★
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Reset Network Settings

You'll have to pop your WiFi passwords in again
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
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MNas04
Samsung Members Star ★
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You should usually download updates using wifi not your mobile data. As sometimes cellular networks can have issues with large software updates.
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Mimi-2025
First Poster
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Iv reset my networks, the network provider has also done the same, and tried sim in another phone and its fine. I have the most updated version already.
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Mimi-2025
First Poster
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Yes thats what I do. I only use WiFi to update. But since the last update I have lost network. Samsung said its a trouble with the update and they are working on it. Apparently loads of people have the same or other issues.
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lizward
Apprentice
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I have the same problem.
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Mimi-2025
First Poster
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Have they advised you to do anything? All thru said to me was it was being passed on to software update! 😮
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MNas04
Samsung Members Star ★
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Issues have been reported. So you might have to wait until samsung releases another update to fix the issue. Not sure as to when they will release it. Send an error report to samsung via the members app. They should get back to you soon
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UKPops
Explorer
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Hi Mimi
You've answered your own question. Until the "fix" gets pushed for all the bugs that UI8.0 caused your best off using another phone/tablet if you have access to one. About 80% of us are having these problems because 8 was rushed out before it was ready. They've paused the update for now so we're all talking to each other sharing work arounds and ideas.
Good luck 👍
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