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Likewise

(Topic created on: 14-05-2024 05:10 AM)
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Spud82
Student

‎14-05-2024 05:10 AM

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Likewise Samsungs affiliated mobile phone repair service is awful service broke my screen 6 weeks ago booked it in with likewise
They would cancel every appointment the night before ended getting it fixed elsewhere after having 7 appointments cancelled.
4 REPLIES 4
BandOfBrothers
Samsung Members Star ★★

‎14-05-2024 05:34 AM

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I'm disheartened to hear you've experienced less than the exemplary support that Samsung strive to provide @Spud82 

I would hope the alternative avenue is a Samsung authorised centre because if not your warranty would be voided. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Obsydian
Samsung Members Star ★

‎14-05-2024 07:07 AM

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Sadly, I agree. Likewize are a nightmare, bodged my repair twice, and caused more damage, currently with Barclaycard as a charge back, to then find someone else to repair.
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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Spud82
Student

a month ago

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In response to Obsydian
I'm with EE they now do on the day repairs in store
Obsydian
Samsung Members Star ★

a month ago

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In response to Spud82
Must admit the whole buying Outright is cheaper sometimes with a cheap PAYG SIM but when things go wrong it's a pain.

I may also look at EE pay monthly, recall it was about £20 more a month over 24 mths though.
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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