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I am not able to transfer data from phone to laptop

(Topic created on: 03-12-2023 11:27 PM)
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-eMeM-
Explorer
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When I connect my phone with Lapotop, there is no pop-up message for transferring data, just the phone is charging. On a laptop, I don't see my phone is connected to the laptop. I did a few things which didn't help:

* USB settings clear cache/delete data 

* I'm not able to boot the phone into the Recovery Mode (PDP; back-u: fail) 

* SAMSUNG USB Driver for Mobile Phones installed on a laptop 

*tried a different c-cable, not working 

*tried a different laptop, not working 

Thank you in advance.

Galaxy S23  

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5 REPLIES 5
Tourbillon De La Vie
Samsung Members Star ★
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Do you have auto blocker enabled? On the phone 

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-eMeM-
Explorer
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@Tourbillon De La Vie how to do that? 

I didn't have those issues before, this is new. Because, before without any problem I had contacted my phone to Laptop and I transfered all data without any problems. 

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Bigtasty65
Big Cheese
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If you have Developer Options enabled. Tap on the highlighted heading (see screenshot ) and check what is enabled
there. It might make a difference.1701675284413.jpg
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-eMeM-
Explorer
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@Bigtasty65 first option is  selected. sorry I missed wrote that step was done as well in my thread 

1000011266.jpg

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AngelaN7347
Student
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Were you able to resolve this issue? It's happening to me now and its very frustrating!!

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