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How to change my country/region without deleting all data

(Topic created on: 02-02-2024 08:08 PM)
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tommyramone
Apprentice
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Hi For some reason my country/region is set as USA but I am in the UK. If I change my country or region to UK all my product history, smart things data, and Samsung rewards etc will be deleted. 
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4 REPLIES 4
BandOfBrothers
Samsung Members Star ★★
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Who supplied the phone to you @tommyramone  ?


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Piper123
Samsung Members Star ★
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Hi there

The region is set in relation to where you buy your device from, not which country you use it in.

You could back up (most things) to Google first but also bear in mind that changing the CSC may invalidate your warranty and this would only be valid in the USA anyway
S24 Ultra
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tommyramone
Apprentice
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I purchased it from Samsung UK brand new.
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Anotheryou
First Poster
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Did you find a solution? I have the same issue. I bought my phone brand new in California where I live from Verizon. In my phone's profile it says Philippines. When I went to change it to the USA it warned me that I would lose account information and data. 

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