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Green line s23

(Topic created on: 10-04-2025 10:09 PM)
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aliensash
Student
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Hi, I'm getting green line in s23 after march security patch update.

What to do ?

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4 REPLIES 4
Tourbillon De La Vie
Samsung Members Star ★
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Contact Samsung support via Members app and let them deal with it 

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arianwen27
Maestro
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I'd lean more on the side of hardware issue unrelated to the update
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Glenntech
Samsung Members Star ★★
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Try going into the phone app and dial *#0*#
At the top are three different coloured test cards
If the green line dissappears. Then you probably have an app or Theme causing the issue.
If it remains, then look to book it for a repair
gogettervj
Journeyman
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3 x S22 (Mom's, wife's and sister's mobile). Not S23....

All purchased in Dubai...got the green line after the One UI 7 update within 2 days. None of their phones ever fell down. Always been used with tough case and Shatterproof display protection sticker from Mobile Outfitters.

Samsung UAE won't accept it is due to software update but says the phone must have already had a problem that got highlighted because of the update.

We have more than 20 Samsung devices at home (TV, Home theatre, fridge, ear pods, watch, tablet etc). Been a loyal Samsung user since Galaxy S2. Every electronic product in our home is from Samsung. 

No more Samsung. I am done.

We spend so much to get these premium devices and they must last at least 5 years. Having a problem in 2 years and then we are forced to accept blame is not ok.

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