28-03-2024 06:35 AM
28-03-2024 07:49 AM
installed the long awaited update to One UI 6.1 just a few minutes ago, but after finalizing all the Samsung App Updates and after the first time the S23 went asleep my S23 Ultra 1TB can not be used anymore ... does accept unlocking, does accept to go into settings, but does not accept any further input, does not accept the restart/shutdown confirmation, nothing. Messages/mails are still incoming in the background , but not accessible as there is no reaction to any screen input. First ever issue with a samsung update for over a decade, but now I am stuck. Authenticator input for my desktop work Environment not possible ... any advice u can give me ?
28-03-2024 07:55 AM
28-03-2024 07:56 AM
28-03-2024 08:22 AM - last edited 28-03-2024 08:22 AM
had a great and friendly chat with Samsung support ... the solution to my issue was an easy and fast one ... press both on/off and lower volume buttons in parallel ... phone restarts and works till now ...
28-03-2024 09:40 AM
28-03-2024 11:09 AM
28-03-2024 11:47 AM