07-04-2023 06:45 PM in
08-04-2023 09:38 AM in
I'm using a Samsung Galaxy s²² Ultra which I appreciate isn't the same model of phobe as you @Marconotfu however I can see these types of photo's via the Facebook App.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
11-04-2023 08:59 PM in
i have an s23ultra. it has the same issue. i can see 360 photos uploaded to fb. but not the ones created with the 3d photo option that fb offers. as you say they are just blank with occasionally a cube symbol flashing for a moment. i went to a group page that specializes in them and noticed if i scroll down pages of them i see the preview image for a brief bit until more of the image loads then blank. i've cleared cache, and data, uninstalled, rebooted, reinstalled and still have the same issue. it would be less bothersome except i post these types of pictures on my wall often.
11-04-2023 10:26 PM in
18-04-2023 05:16 PM in
It worked just fine until the last update. I don't know if it messed up after samsung last update for our phones or after facebooks last update, but one of the two messed it up. I Uninstalled and reinstalled Facebook and it didn't fix it. But I'd posted an image and made 3D match 25th and it was working at that time. So it's been in just the last couple of weeks that something changed. I really think it's after samsung last update.