Email won't send on mobile data

[Allysisa]

Hi all I tried sending an email via mobile data but it said it can't connect to the server but I put WiFi on from home and it sends 

This phone is right peeing me off ***** 

Have I got to allow settings or something I'm pulling my hair out I got to keep doing air plane then back to wifi grrr

[Allysisa]

Thank you so much I give it a try x

[Duckster]

Hi Allysisa. I know it's been a while, but did you ever resolve this issue? I have had the exact same problem for close to a year now myself. When I call my ISP provider, they told me to contact Samsung because it's their product. When I contact Samsung, they want to send me to someone who repairs phones who mostly deals with hardware. I'm guessing, but it might have something to do with the outgoing server type under server settings. My ISP is spectrum, and they recommend STARTLS. However, under Samsung Email version 6.2.02.6, that is not an option (only SSL and TLS is available). My last resort if they don't come out with the new fix for this, would be to find to a different email application. I am trying to avoid Outlook.  I like Samsung Email because it's simple and easy, but I'm willing to move on because I travel a lot and I need to be able to send emails and don't necessarily want to use the web application. I have a Samsung Galaxy S24 Ultra, one TB. 

[Allysisa]

Hi no it's frustrating 🤬... Sometimes it works sometimes it doesn't in the end I ga e up and use my pad to check for emails if if totally honest x.

[Duckster]

It IS frustrating, and I'm feeling your pain. There is enough information out there for a fix to have been created. Samsung Email has been out for a while, and it's long past the time for they developers to take another look at it to make it more compatible. Good enough is just not good enough anymore. It's time for an update. If you happen to find another app for emails out there other than Outlook or gmail, please come back and post. I still can't tell what the cause is, but I'm at the end of my attempts to try to figure this out. Thank you for your kind response.

[Allysisa]

Yes for sure if I find anything I let you know and I. The mean time if you find anything feel free to let me know X good luck x