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Dust building around the camera rings s23

(Topic created on: 09-07-2023 04:27 PM)
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manojgct
Student
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I brought s23 phone and in two days the camera rings seems to have dust, see the photo. It is one of the flaw design. I really don't know why do they have such design for such a costly phone. Now I think I should have brought iPhone. 

I think Samsung should fix this issue..

They should give suggestions how to clean these dust

 

IMG_20230709_195301.jpg

11 REPLIES 11
sarasphotobox
Big Cheese
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Have u tried cleaning it with a cloth I use a uag case and I use microklear cloth and lenspen it has a soft brush.


Whst s23 model u using
manojgct
Student
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I tried all possible ways. I think I need to take it to the service center to clean. It looks like stupid design without a glass over it.

I really didn't understand how the product manager and design team approve such flaw design 

 

It is s23 base version 

fddt
First Poster
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Eetet
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Tourbillon De La Vie
Samsung Members Star ★
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If it is inside the lens then yes it will require a service. It's got ip68 cert so dust shouldn't be an issue. Certainly not if few days of ownership 

sarasphotobox
Big Cheese
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I could only think that maybe the way the phone rests .

But as I have owned s10 plus to s21 plus now s23 base model 128gb I keep cleaning it sucka I know but the lenspen product works wonders look on amazon lenspen and microklear cloth
BandOfBrothers
Samsung Members Star ★★
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Hi @manojgct 

If the dust is around the camera outer rings then this can happen during normal usage.

It's a natural curve to collate dust which a soft cloth will resolve.

I use a Samsung Leather case which means the camera module is covered and sits flush with the camera rings which means no collation of dust.

If dust does get inside the actual camera lenses then a Samsung Service Centre will need to deal with this.

If I can be of any further help then please don't hesitate. Take care.  😎 

 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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BrianHD88
Pathfinder
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Upgraded to a iPhone 14 last week its no my main phone my A52s 5g just a back up phone now ATM and really liking the face unlock so much quicker and better then my A52s 5g and having a 60hrz on the iPhone 14 too the 120hrz on the A52s 5G iPhone seems smoother and quicker in every way so happy Upgraded to it
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Kirstyl0u
Pathfinder
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What is lenspen?
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sarasphotobox
Big Cheese
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Its a company brand google it
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