09-07-2023 04:27 PM - last edited 09-07-2023 04:28 PM
I brought s23 phone and in two days the camera rings seems to have dust, see the photo. It is one of the flaw design. I really don't know why do they have such design for such a costly phone. Now I think I should have brought iPhone.
I think Samsung should fix this issue..
They should give suggestions how to clean these dust
09-07-2023 04:28 PM
09-07-2023 04:30 PM - last edited 09-07-2023 04:32 PM
I tried all possible ways. I think I need to take it to the service center to clean. It looks like stupid design without a glass over it.
I really didn't understand how the product manager and design team approve such flaw design
It is s23 base version
09-07-2023 04:46 PM
09-07-2023 04:50 PM
If it is inside the lens then yes it will require a service. It's got ip68 cert so dust shouldn't be an issue. Certainly not if few days of ownership
09-07-2023 05:00 PM
09-07-2023 05:07 PM
Hi @manojgct
If the dust is around the camera outer rings then this can happen during normal usage.
It's a natural curve to collate dust which a soft cloth will resolve.
I use a Samsung Leather case which means the camera module is covered and sits flush with the camera rings which means no collation of dust.
If dust does get inside the actual camera lenses then a Samsung Service Centre will need to deal with this.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
09-07-2023 06:50 PM
10-07-2023 12:42 AM
10-07-2023 07:53 AM