DualApps 2nd Whatsapp failing local and Google backup

[Members_4jey4HK]

Hi

A while ago there was this issue which seemed to have been solved or it went away. Or maybe most people don't realise there is a problem.

Either way, the problem seems to be back. The second Whatsapp installation which sets itself up in <internal storage/DualApp/WhatsApp> is failing to backup with the error saying Unable to backup. If you go into settings/chat backup there is also a yellow background banner at the top saying "To backup, tap here to allow WhatsApp access to your device's photos, media and files.

Tapping it seems to attempt a backup which then fails and returns to displaying the same message.

Not the first instance of WhatsApp is installed in <internal storage/WhatsApp> and backups work fine for both Google Drive and the local backup directory located at < internal storage/Android/media/com.whatsapp>

Could this please be looked at and resolved?

Thanks

[Chistery]

Now WhatsApp allows two accounts, I've stopped using dual apps for it.

[Shesna]

When we add the second account, where should be put the backup for the new number so it would get picked up for restore during the login??