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Dual Sim

(Topic created on: 20-03-2024 12:57 AM)
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MikkiP
First Poster
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can send text on dual but cannot make or receive voice cal
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2 REPLIES 2
Robin999
Samsung Members Star ★
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Can you provide more info please.

Are you using 2 physical SIm cards or is one an eSIM

The S23 is dual SIM passive meaning only 1 sim can be operational at any one time.

Head on over to your SIM manager and check how each SIM is set up ie calls, messages and mobile data. Report back with your findings. Screenshots will help further.
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Piper123
Samsung Members Star ★
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Your device will have settings which determine preferred network.

So if you're preferred network is SIM 1 and it is signal, SIM 2 won't work unless you manually select it.
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