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Dual sim won't turn on

(Topic created on: 21-05-2024 07:59 PM)
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nicdfyr
Apprentice
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Both sims are recognised by the phone, both numbers are correct but each time I try to set dual sim on I get the message that dual sim won't turn on. 
Really need both to work. 
Have turned on and off
Have removed and cleaned sims
Help please 🙏 
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12 REPLIES 12
nicdfyr
Apprentice
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I don't have space for two physical sims
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nicdfyr
Apprentice
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Ok
BandOfBrothers
Samsung Members Star ★★
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Please can you send this as feedback via the Samsung Members App too @nicdfyr 

Justvas a troubleshooting step try >

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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