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Do samsung phones last

(Topic created on: 25-07-2023 12:56 AM)
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Rhysj
Pioneer
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So I am going to university next year and I will need a new phone, I am currently using the pixel 6 and I have just bought a tab s8 plus 

I need to know if the samsung s23 ultra or s24 ultra by that point will last me the 4 years I'm in uni and also can I get samsung care for more than 2 years?
21 REPLIES 21
Joeeye
Samsung Members Star ★
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Assuming no unlucky defects, absolutely, as should any brand new phone you buy.

The only question really is how reliable you are at keeping it from harm, which isn't brand related.

The S23 Ultra is the latest and if you decide to buy one, you should expect at least 4 years (and in Samsungs case, software updates to the latest android OS, as per their current policy).
Scoobs222
Voyager
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😅 😅 😅 😅 😅 I will tell you exactly what will happen, after two years, when the warranty is over, an update will mess up your phone, which will cost a bomb to fix so you won't bother. Samsung wants you to get rid of older models and buy newer ones, after all how would they make money if their devices are lasting 5/6 years?

Read through the forums, they're not isolated incidents, it's a very common theme lately. Honestly mate your much better off with the pixel phone or any other reputable companies. Samsungs on the down hill, even younger Koreans are staying away from the newer samsungs. I mean they're great phones for two years but if you can take a big financial hit, then go for the s23/s24 but expect issues when warranty goes. Myself and a few others are in the process of taking samsung to court over this planned obsolescence business. Absolute pee take. There's a very small chance you will have a problem free s23 for more than 2 years. Read through these forums if you dont believe me
Joeeye
Samsung Members Star ★
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I read an article about how lightning hit twice on the same person. It must be proof then that everyone will be struck by lighting twice!
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Scoobs222
Voyager
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It shouldn't be happening that's the point, not when the devices are worth over 1k. You seriously think it's acceptable to spend that much on a phone that literally lasts two years?? If you do then your a mug
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Joeeye
Samsung Members Star ★
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You already know I own Samsung phones much older than 2 years. I'm no mug but it's obvious you haven't lived much since you think defects can't happen to anything that's expensive. I can't imagine how you'd feel if you found out your Ferrari had a flat...
Reece97
Journeyman
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I'm on S23U since it came out and so far I have had 0 issues and I had an S21 before this for about 2 years and that was fine and no issues.
BandOfBrothers
Samsung Members Star ★★
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Hi @Rhysj 

No-one can say a phone will last any amount of time as an accidental drop or water damage can effectively break a phone. Glass is Glass after all !

Also technology can fail on some phone's.

But if a screen protector and good quality case is fitted then this can go some to protect the phone.

The phone is ip68 Rating water and dust resistant. 

The phone's are manufactured to a high standard with excellent quality materials.

Samsung support the phone's with a minimum of 4 major software updates with incremental updates in-between.

And security updates for 5 years I believe. 

Samsung provide a Limited 2 Year Manufacturing Warranty which is free but would not cover accidental damage. 

Here is a link in regards to Samsung Care+ which is available for 1 year or 2 years { Information based on Uk region. }

https://www.samsung.com/uk/shop-faq/samsung-care-plus/ 

If I can be of any further help then please don't hesitate. Take care.  😎 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Scoobs222
Voyager
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3 phones, all from the s21 family have the same issues... after updates... that's potentially over 3000 pounds worth of phones down the drain! That's just from people I personally know... and it's obvious from these forums and the Internet, they're not the only cases! It seems its a common issue
Joeeye
Samsung Members Star ★
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Potential batch problem, possibly. Common, hardly. You could pick out 1000s if not millions with s21 family phones who have experienced nothing of the sort, I'm one and I know several others without any issue. You're trying to prove an unproveable point with a sample size of 3?

Software updates don't specifically target some random batch of devices to make them faulty. There are 100s of reasons why what you perceive as "planned obsolescence" is completely explainable, but you go ahead and believe in your conspiracy that Samsung is out to get you, if it makes you feel better.

Have you done any actual benchmarking and comparisons to prove any sort of alleged performance degradation "due to updates"?