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Delayed Notifications

(Topic created on: 03-05-2023 08:49 AM)
4119 Views
Jaybee360
Voyager
Options
Has anyone else experienced this at all?

I've had a few occurrences where notifications haven't appeared until I've unlocked my screen. It's not all the time and just seems to be completely random.

I've submitted reports to Samsung and they acknowledged that they could see the issue and where reaching out to Google for advice.

Not sure if that's means it's a Google thing or Samsung need assistance from Google to help.

I'm still trying to figure out if this is down to WiFi6. These have all happened on a WiFi6 network.

Reverting the network back down to Wifi5 and will keep an eye on things 

Has anyone else had these issues? If so, what were your network conditions like? Have you reported the issue to Samsung and had feedback?
30 REPLIES 30
Jaybee360
Voyager
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Yeah I think the issue is back again. Had it this morning with a WhatsApp message. Unlocked my phone and a message came through that was sent 15 minutes earlier.

I've sent logs again.
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Jaybee360
Voyager
Options
Send log reports via the members app. Last time it happened they said it was a Google issue
AlexGThess
Pioneer
Options

hello to all, we have any news? still notifications arrived after phone unlocked....:(

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Jaybee360
Voyager
Options
No issues for me. Set apps to unrestricted
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AlexGThess
Pioneer
Options

already done. and phone to no battery save and all lock notifications enabled. nothing....

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Jaybee360
Voyager
Options
Rebooted?

WiFi or data?

Reboot router if wifi
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AlexGThess
Pioneer
Options

both wifi and data.

ofcourse rebooted, every week.

its known issue to samsung, a lot posts here and all the web for this.

i also send to samsung logs as they asks me and waiting....

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Damo Au
First Poster
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I have the same issue with this, searched high and low to find a solution and no luck.

I have noticed the issue most with Hik-Connect, MyQ Roller door, and occasdionally my banking apps.

Notifications seem to stop after the phone is locked for a little while, then when I unlock it they all come through. Damned annoying and makes the intercom system both at home and work useless.

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Damo Au
First Poster
Options

I found the below on another forum... A very awkward and annoying solution....

 

 

"Hey every1, this was driving me nuts too. I tried turning off all the different battery settings etc and nothing was working. I was about to go back to iPhone when I found the solution. Android has deep and light idle (Doze) that seems to run no matter what. It is the Android OS itself. I had this issue with my S21 ultra and my new Oneplus 12R and the following fixed it.

To fix this you need to disable doze with an ADB command. There are different ways to access ADB I did mine by connecting to my computer but there are many guides on this (if you need help feel free to ask). To fix -> Enable Dev Options -> go into Dev options and check 'allow usb debugging' -> connect your phone to computer via usb -> go to command line and type adb shell dumpsys deviceidle disable. It will say device deep / light idle disabled. You will now get your notifications immediately.

It may at first give you a message saying no device detected and that's because you need to click allow on your phone to give it permission, just re-enter the command again.

One thing that stinks is this has to be ran any time you restart your phone. But, at least theres a solution until Google fixes this.

Quick note: on my oneplus12r (Android 14) in dev options theres a setting called 'select usb configuration' by default it was set to 'charging' you need to change it to 'MTP (Media Transfer Protocol)'

You can now enjoy your Android device again!"


The above is from another forum, I'm curious to see if others have success with this?

 

I really do not want to go back to iPhone, but at least notifications work over there..... This issue is frustrating....

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P298
Explorer
Options

I was facing the same problem. This finally worked: https://youtu.be/pK3tUSlsXMI

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