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Charging port issues

(Topic created on: 12-11-2023 09:20 PM)
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kitcat101
Apprentice
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Has anybody had issues where the charging port apparently has debris and moisture in it and the alarm comes up even though it hasnt been anywhere near moisture. After getting help from samsung, the message and water droplet symbol has now gone but my charging is now a bit intermitent sometimes it will work and other times it wont. 
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7 REPLIES 7
Tourbillon De La Vie
Samsung Members Star ★
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There is something lodged in the charging port. Blow it out and keep it clean 

kitcat101
Apprentice
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Thanks, have looked and doesnt seem to be anything in there 🤔
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Tourbillon De La Vie
Samsung Members Star ★
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It would be easy if it can be seen.  blow it out, just in case 

mullen224
First Poster
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It's not the Port or Moisture or Dirt.  It's the latest update that screwed up your phone. I've been using my S10e for a few years and it runs perfectly.  A couple of years ago after an update I got all the moisture in the port warnings when I tried the plug in for Android Auto, fought with it for months then the next update magically cured it. I got them again immediately after this latest update.  I know it's not the charging cords and now the port won't even accept the thumbs drives that I use to check my game camera's, same as last time.  The update screwed up the functionality of the charging port.

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Tourbillon De La Vie
Samsung Members Star ★
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It has nothing to do with update 

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kitcat101
Apprentice
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I had never had this issue either until the update happened. I am now charging mine wirelessly because I have tried different cables and its still a bit intermitent. My partner is now having problems with his samsung tablet also 🙈
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FormerFanX
Student
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And you know this because?  Same story as everyone else.  Port is clean as a whistle.  Not exposed to moisture.  No new apps.  And all of a sudden nothing clears the moisture notification.  Would be nice to have an actual engineer troubleshoot.

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