App log in

[stevie75]

For the past week I haven't been able to log in on my banking app (halifax), I have uninstalled the app and installed again done wipe cache partition, checked security settings and still can't log in.

I phoned halifax on Monday 1st July, and they said that there was some difficulty of some android users were having but should be up and running by the end of working day, 5 days later still can't log in, phoned halifax again today and aid i have to speak to my phone provider so i did and they checked everything and all is great with my phone so it must be something on halifax's end.

Anybody else having trouble with there banking app.

[Robin999 · Accepted solution]

Settings>connections >more connection settings. Tap on Private DNS. Ensure it is set to Automatic

[stevie75]

@Robin999 thank you for the reply, that worked, much appreciated.

[-Robot-]

Alot of people have turned on some private dns that's causing this

@Robin999 said should fix it

[Robin999]

No problem. Glad it helped.