Unlocking S22 Ultra. System UI

Mezzz · ‎08-03-2022

This is the second time since having my phone where I go to unlock and get into my phone and the system crashes. I can't press any buttons or do anything.

It takes around 2 minutes for the phone to come back

Doss anyone have any idea what the issue is

Scottf402 · ‎08-03-2022

Not much help and you've probably already done these but try a factory reset or manually look for an update.. settings scroll to the bottom software update then download and install. Hope this helps.

Mezzz · ‎08-03-2022

I've not tried a factory reset and I've already checked for a software update. Seems to be one thing after another with this phone

Ghufran · ‎08-03-2022

It's a software issue try to update software by going into phone settings.
Don't take to a local phone shop because you might end up loosing warranty.
If this doesn't hekp contacting Samsung warranty team.
Hope this helps

Mezzz · ‎08-03-2022

Thank you

BandOfBrothers · ‎08-03-2022

That's not good @Mezzz 😐

My advice is to try these two generic troubleshooting guides.

1. Https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to hook up to a Computer or insert your earphones to enter into recovery mode.

2. Https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ will help to highlight if an app or theme etc is potentially causing issues.

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Scottf402 · ‎08-03-2022

I've had similar problems it's a pain, I recently had an update though, also make sure to back everything up before factory reset lol. Hope you find a solution.

Juli3n · ‎08-03-2022

Can't help to notice the doggy font you're using, must be some sort of pay back or something ...

:face-with-stuck-out-tongue-and-winking-eye:

Joking aside see if the suggestions from the other guys help, I'd factory reset it and do a fresh install as well, so not using SmartSwitch and such and monitor it.

Mezzz · ‎08-03-2022

Wow and thank you 😂. I've always used the same font. I've never had any issues till I got this phone

Members_PsZjP1l · ‎08-03-2022

Exactly same thing keeps happening to me, 3rd time now in just over a week! I go to unlock it, it's frozen, then it comes back with that error message