Sleep not going off now

[johnoswestry]

Since the last updates Sleep isn't turning off at the set time. Every day I now have to manually turn it off. Reported to support some time ago but heard nothing back. Any ideas on how to get it back turning off at the set time as well as it turning on at the set time would be welcome.

[Fiona26]

Few things you could try.
Clear the modes and routine app cache, reboot the phone.
If this doesn't fix.
Try and set the sleep times up again.

[johnoswestry]

Thanks. Can't find how to clear cache as nothing I can find to clear.

[johnoswestry]

Found cache and cleared it now so will see tonight!

[Fiona26]

Settings > Apps > mode and routines > storage > clear cache at the bottom. Reboot the phone holding both power button and Volume Down together until the phone turns off itself

[johnoswestry]

No good had to turn off again. Cancelled it and redone it so will again see if that works

[johnoswestry]

No must have been effected by update. Support have now got back and say being passed on to developers

[johnoswestry]

Now told errer log needs to be done with in 10m of errer. But when is errer, when Sloop is set or when it fails to go off at 7am (not likly to his 10m for that!) or when I turn it off? Not very helpfull.

[johnoswestry]

No way of getting a reply from them. Just go on about sending video and sounds. Of sleep, not going off and ignoring what event the logs are for. Anything I do just sends new logs and a question ignored.