Screen recorder

[MrTechNotion]

Hello Everyone,

I have been using the screen recorder for recording sessions with my colleages for my work project.

It used to record both what I would say and what they would so that I can make notes later if I missed something.

Recently, my colleagues voices are recorded but not my voice. This has happened even after checking through the settings and restarting my phone. Ever since one UI update, it has stopped recording my voice.

Any ideas as to what is going on?

Thanks for reading this post. I appreciate it.

[MadalinK]

Hi!

Have you made sure that the Media and Mic option is selected before you start the screen recorder?

[MrTechNotion]

Hello,
Yes, as I've mentioned in my post above, I have been through the settings and still the same result.

[MadalinK]

Have you also checked the Permission manager in the phone's settings, to see if the microphone is "allowed" ?

[MrTechNotion]

Hello,
I appreciate your help. I have checked everything, and all is as expected. I know samsung phones and its software inside and out but can't figure this issue out.

[MadalinK]

It could just be a One UI 5 issue then which will hopefully be resolved with future updates.
I had a problem where after adding background music to a video and then after sharing, the recipient would hear no sound. It was sorted in the end via a software update.

I recommend you send an error report via the Members app, which will go straight to Samsung.

If I'll think of something else I'll come back here 🙂

[MrTechNotion]

I've sent a request to support and will follow up with an error report if asked to do so.
Thanks for sticking around, much appreciated.

[MadalinK]

No worries, I'm just sorry I couldn't be of any help.
If it gets sorted, please update us here.
👍🏻