You could try a couple of things. No guarantee they will work
● Cache partition wipe
Plug into a working PC or laptop or other Samsung device
https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/Or follow these instructions
1. Turn off the device.
2.Connect To Computer , other Device or TV USB. Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release both keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.
● Hard reset
With the device powered up, Hold the Volume down button and Power button simultaneously for 10 seconds. The screen will go off. Continue to hold buttons until the device vibrates and the Samsung logo appears. Release buttons. Device will reboot. Once done, please check if the issue is resolved.
If that fails then consider a full factory reset. Back up any important data beforehand.
