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Samsung s22 ultra

(Topic created on: 26-04-2024 04:46 PM)
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radica
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I have problem with my phone after 10 minute keep reseting 
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JAMES4578
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Hi @radica Sometimes there can be conflicts with 3rd party apps/themes and if you have installed any lately an idea to run in Safe Mode, if problem does not exist in this Mode would pinpoint issue, https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/    

However if not the case clearing the cache partition can help and is advisable after updates.  Cache files can be outmoded or even corrupt, this will delete the temporary files but your Data is intact. Follow these steps:

1. Turn off the device.
2. Connect To Computer  or other Device , Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release both keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

Can also Repair apps from the same Recovery Menu.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


BandOfBrothers
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Great advice from @JAMES4578  👍 

To add > Some users have experienced issues after using Samsung SmartSwitch to move their info from their old phone to their new one @radica 

If you did this then back up to Samsung Cloud then factory reset and use the new back up to reset the phone back up. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "