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I have zero signal, v poor data. SIM works in another device...

(Topic created on: 26-04-2024 05:05 PM)
746 Views

I have this problem too

whimsie
Student
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°Samsung S 22 Ultra
°Vodafone SIM; PAYG, Unltd "5G" Data allowance
°5 bar signal icon; 📶Never above 2 bars (normally 0/1) 
°4G/+ - 
When connected wifi 🛜 (mini) 6 (?) Full bars 

Speed test results on avg range;
Data only = 🔽3-8mbps
Wifi varies dramatically. But its defo an improvement.

I was struggling getting texts come through for a good while, though I think thay had changed now, somehow someway. 

My router is a 5G Hub using phone signal too, and that also has the same SIM in that, just thought I'd throw that out there as it might bare useful or some relevance to anyone who might have a xlie what might be occurring 

Help. I know the signal around me is good, but my phone ain't translating that at all well and it's making my life laggggggg
2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
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Hi @whimsie 

I would first suggest to try the sim card in the secondary sim slot. 

If that does not help then ensure the phone's software is updated. 

You could also go into Settings > Connections > Mobile Network > Network  Mode > Change to use 4G / Lte to see if that makes a difference. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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whimsie
Student
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Hi (don't think I need to tag you as it's a reply?) tried all of the above to no avail. I am prepared to accept it may just be the signal from my network as a contender here.. only, it would seem bizarre if this was the case as I have a Vodafone chip, O2, and Three. ALL of which have never registered higher than 2 bars of signal strength... at my residence.
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