18-03-2024 10:54 PM
Today my mobile started restarting and restarting. Sometimes it loads and works for a while, but if I just turn on an application, it restarts again and stuck in boot loop. What should I do? I cleared the cache and it didn't help. The mobile is not even 2 years old. give the mobile to claim?
18-03-2024 11:38 PM
19-03-2024 05:13 AM
If Safe Mode as suggested by @JerryS 👍 does not help @Members_vXY8gh6 then you could try as a last resort a back up and factory reset but then reset the phone back up manually not using the back up. Download your apps manually.
A Samsung Service Centre can assess your phone too.
If I can be of any further help then please don't hesitate to ask. 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
20-03-2024 09:12 AM
20-03-2024 11:12 PM
I tried safe mode and it didn't help, the phone restarted anyway. But it is interesting that sometimes the mobile works calmly even for half a day without a problem and sometimes it restarts non-stop or almost immediately after switching on. Today i do all saves and I will try factory reset.
18-04-2024 07:14 PM
The result is that the mobile doesn't work and no solution helped, I can't complain about the mobile because it has a 1 year warranty and Samsung won't do anything because it's EU distribution and it would have to be the distribution of the given country. I don't want to see Samsung again in my life, both regarding the device I was disappointed with and the problems that occurred and communication. If anyone has any advice, I would appreciate it.