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Samsung s22 No sim - No service

(Topic created on: 31-03-2025 11:43 PM)
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Nick58328
Pioneer
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Hi, is anyone else having issues with their device randomly not being able to detect the sim card inserted. Then it detects the sim card after a few restarts. Is this a universal issue?
9 REPLIES 9
Tourbillon De La Vie
Samsung Members Star ★
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Did you attempt any troubleshooting and if so what 

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Nick58328
Pioneer
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Just a restart
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viv_matt
Voyager
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Hi, experienced a similar issue many years ago (irrelevant), I removed the sim switch the handset off wiped the sim card clean, reinsert it and it didn't work (please try that. If it doesn't work try another sim and if that work the issue is as mine was. The sim card could be faulty. Then you'd need to order one from your provider. Hopefully you're able to resolve.
BandOfBrothers
Samsung Members Star ★★
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Hello 👋 @Nick58328 

Here are some troubleshooting steps 

  • Try the sim in the secondary slot if a phone is dual sim. 
  • If the sim card is possibly faulty then your Network can perform a sim swap which moves your number to a new blank sim. 
  • Try the sim card in another phone. 
  • If you can try another sim in your phone to see what happens. 
  • Reset Network connection via Settings > General Management > Reset > Reset Mobile Network Connection. 

A Samsung Service Centre can assess the phone. 

Samsung UK Repair Support Link.  

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

jjfrommj
Journeyman
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Just tell him the truth—you know it. The S22 Ultra is a bad phone with a well-known connectivity problem. This issue has been widely reported on several tech blogs and in the community. One post here even has 20K views. Shame on Samsung, and shame on you for not acknowledging this known issue and recalling the devices. 

 

You'd have to swap many parts usb port board; antennas or just the flex cables of the antennas.

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jjfrommj
Journeyman
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I had the same issue, samsung care center denied the issues eventho i'm 100% sure that they were aware of the general problem with their devices. I would suggest you to move onto a chinese brand as their production seems way better than samsungs.

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Nick58328
Pioneer
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Could moving to an e-sim also possibly resolve such issues?
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BandOfBrothers
Samsung Members Star ★★
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@Nick58328 thats worth a shot 👍


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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S22ultraisf-ckedup
First Poster
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Nope.  I tried that and everything else you could think of and it still goes in and out...

Only thing i do that seems to works about half the time is reset the mobile network settings and Google both Sims off then back on and restart phone..

Sometimes it works and sometimes it's even more frustrating

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