28-09-2023 09:57 PM in
Since 1 month my S22 Ultra won't charge if it got 0% left in the battery. It only works with the original USB-A to USB-C cable from Huawai. Non of the other USB C cable I got at home work.
But I can use every cable, also the original one, if the battery has at least 1% left - it only doesn't work with 0%.
What can that be? It's pretty annoying, because I can't charge my phone when I'm out, if I haven't a Huawai cable with me.
Hope you can help me.
28-09-2023 10:10 PM in
28-09-2023 10:29 PM in
28-09-2023 10:45 PM in
29-09-2023 07:41 AM in
15-10-2023 08:09 PM in
Thank you for your answer. I am aware that it isn't recommended to let the battery drop to 0%. However, sometimes it happens, as I don't have a cable with me. Normaly I plug it in with 25-10%, depending on my daily use.
I also first thought that it would start charging after a while pluged in, but I have to say that it doesn't. I tested it one week ago and after 4 hours it still didn't show any reactions.
I think I will get in touch with the samsung support as I still have guarantee.