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S22 Ultra --white streaks under black elements on screen

(Topic created on: 15-07-2024 09:40 AM)
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Harris030491
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      I have an S22 Ultra given me a headache.

      for the past couple of months, I've been noticing these white streaks appearing under dark elements on the screen. 

       

      took it to the service center and they returned it to me saying they replaced a display ribbon and it's all good .... one day later the streaks are back.

       

      any idea if this is a hardware issue or if can it be resolved by myself with some troubleshooting ?

       

      the phone is less than a year old at this point 

      10 REPLIES 10
      Robin999
      Samsung Members Star ★
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      Your repair, did it not come with a guarantee? Was it an authorised repair by Samsung or some 3rd party cowboy?
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      Harris030491
      Apprentice
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      was through the official service center in Saudi arabia ...and was covered under warranty. 

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      Robin999
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      I'd go back then and demand them to do a proper job.
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      Harris030491
      Apprentice
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      was hoping for a quick sofware fix ....coz taking a full back up on a backup phone again is getting to be a hassle. 

       

       

      thanks for the advise though 

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      Robin999
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      It's a hardware problem, though, yes? No amount of software fixes is going to fix a broken display. Unfortunately, your video will need to be approved by a community moderator first before we can view it. Once it's approved, we'll take a look.
      Harris030491
      Apprentice
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      so minor update..... i just got home and the lines went away almost to not noticeable level. 

       

      im assuming my work envoirnment ( hot warehouse) must have something to do with this..... as soon as i got into the air conditioned envoirnment ... problem is resolved ////  wierd stuff

      Robin999
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      Wow, must be really hot in there. I'm glad you got it sorted, and hopefully, no lasting damage done.
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      Harris030491
      Apprentice
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      False hope..... the temperature thing was a fluke ..... screen went back to the issue a couple of hours after being normal ...... this is frustrating .... will go back to the service center i suppose. 😪

      Robin999
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      Ahhh that's a shame. Good luck and keep us updated.
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