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S22 Ultra Update issues

(Topic created on: 20-11-2024 08:14 PM)
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Asvenin
Apprentice
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Since updating my S22 Ultra my phone has stopped working, it has crashed 20 times today for no reason.... I can no longer update or install apps anymore this is getting annoying now. I have tried every fix reset, delete cache and data, delete account, nothings woekingand if I can't fix soon this would be the last straw and unfortunately I will move away from Samsung 
31 REPLIES 31
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Hello this is the Youtube video I followed. I kept doing all the steps until I got to the last one

https://youtu.be/Qf06ROwgmVk?si=CPG4Lll84IpJ0mho 

 

My phone did not reboot for about a week. It did get to the bootloop twice but I went straight to the last step 🥶 

Since then my phone doesn't reboot at all! I've lost track of time and haven't had any issues since then

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Thank you so much! Yes its working I've lost track of how long its been because my phone is back to normal like nothing ever happened. It lasted a week at first then relapsed twice but I followed the last step 🥶 from the Youtube video both times and since then no reboots what so ever

No software reset or anything.

This is the Youtube video I followed. I went through all the steps the guy did right up to the last step 

https://youtu.be/Qf06ROwgmVk?si=CPG4Lll84IpJ0mho 

Jawabra
Journeyman
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I'm glad your phone is working again, and thank you for sharing. Unfortunately, those instructions didn’t make any difference in my case. I did a factory reset and even flashed new firmware, but no luck!

Today, I installed the latest update, and I hope they have fixed the bug.

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Thank you! I'm not sure what worked for me because I did all the steps.

There was another thread where someone resolved the issue by reinstalling the galaxy store app.

 

All the best and I really hope you  resolve this because I know how frustrating it is

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Jawabra
Journeyman
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 I really appreciate your efforts in trying to solve this issue, but I’ve lost hope with this device. I will wait for the next update, and if the problem isn't resolved, I will switch to Honor or Xiaomi, that simple!

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Sivak
Apprentice
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I have been using S22 ultra for 2 years and the experience was good. But only after 2024 oct updates my phone got white flash at top of the screen. When i checked with service centre they asked need to replace the screen. If its under warranty then they would cover the cost else i need to bear the cost. This is not fair for this premium phones like samsung. Its due to the update released by samsung so they need to take responsibilities to cover the cost as they failed to test before releasing the updates. Also samsung asking to update to latest software update but when i checked seems like the problem is more worsen causing bootloop and others . Luckily i havent update my phone yet. 

I really dint expect this from Samsung. I am not sure whether samsung will hear us and take action as its already been months after many reporting issue .

 

If no fixes I am swapping the phones and will ask others not to prefer samsung instead to opt for other premium phones .

 

Very disappointed!!!!!!!!

Jawabra
Journeyman
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Today they released the last update! finally my phone come back to live!

Sivak
Apprentice
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May i know what is the version that samung released ?

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So happy for you. Glad your phone is back

I got 2 updates since Decemberand all working. I'll need to check if this is a 3rd update for me 

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Punnyabrata
Explorer
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My phone updated its software last week, and ever since, it's been plagued with performance issues. It crashed and restarted a few times before ending up in a bootloop yesterday. Before the update, everything was working perfectly. I attempted to access Safe Mode but had no success. I also reached out to Samsung chat support, but the representative was unhelpful and simply advised me to visit a service center. Unfortunately, the service center was equally unhelpful. I even let the battery drain completely, but now the phone vibrates repeatedly whenever I try to charge it.

Has anyone had any success booting into the OS without losing their data? Beyond the issue of planned obsolescence, I think Samsung needs to be held accountable for taking their customers' loyalty for granted. If car manufacturers can issue recalls, why not phone companies? I currently own four Samsung phones and a Samsung TV, but their customer support is worse than Google’s. I'm in Canada and if anyone is pursuing a class-action lawsuit, count me in.

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