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S22 ULTRA TEXT MESSAGE

(Topic created on: 10-05-2023 03:11 PM)
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Members_hUmRPbd
First Poster
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Hi, my husband has s22 ultra same as myself. He is not receiving any notification when receiving text messages. We have been through all settings and sound etc is all set same as mine. Only difference is all of his texts he receives have a mute icon with line through next to all of the conversations. Can anyone help 🙏

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Fiona26
Samsung Members Star ★★
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Pull down your quick panel twice. Where you have the sound icon, click on the writing. It will bring up your sound settings. Make sure volume is up for notifications.
Screenshot_20230510_160826_One UI Home.jpgScreenshot_20230510_160816_One UI Home.jpg
BandOfBrothers
Samsung Members Star ★★
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@Members_hUmRPbd 

Ask him to put his phone into Safe Mode as a troubleshooting step.

Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "