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S22 Ultra Playback issues

(Topic created on: 26-11-2022 04:00 PM)
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Members_I29PkwW
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Hi everyone what is going on with the S22 Ultra E Version? Playback on apps netflix and Disney plus are terrible. It's jittery and lagging and it happens every 5 damm seconds. It's not an issue with apps either because I watched a movie on 123movies and the same thing is happening. Its obviously an issue with the exynos chip. I've only had this phone 1 day and already I feel like taking a hammer to it. This is the last time I'll be purchasing a Samsung device. I can't imagine what the quality control is like at Samsung because this phone wasn't fit for release

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Glenntech
Samsung Members Star ★
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It's nothing wrong with the chipset as I'm not having any problems.
Did you use smartswitch to setup your new phone?

You can try clearing the Partition Cache on the phone and seeing if this helps.

Failing that deleting and reinstalling the Apps.
I always use online backups to setup my new phones.
Glenntech
Samsung Members Star ★
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Wiping cache partition fixes some of the
bugs and improve performance by
removing unwanted cache files.

Turn off your phone.

Connect your phone with a USB cable
to PC or another Samsung mobile

You will see the charging icon on your screen.
Wait till it shows charging with battery percentage.

Next, press and hold the Volume up and Side key simultaneously.
You can press the volume up button just before the Side key.
The Samsung Logo followed by
Samsung Galaxy appears on the
screen.

At this point, release the keys
Phone will boot into Android Recovery mode

In Android recovery mode, using Volume keys, choose "Wipe Cache
Partition" .

Then press Side Key to Confirm by selecting "Yes" and then press Side Key

You get "cache wipe complete" at the
bottom of the screen
Restart the phone to complete the
process
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JAMES4578
Samsung Members Star ★★
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@Members_I29PkwW   Wiping the cache partition certainly can help with lags and instability, you can also Repair apps from the same Recovery Menu.  Sometimes Smart Switch has caused issue some customers, good advice from @Glenntech .   Whilst not first choice sometimes a Factory Reset is necessary, ensure though that Data is backed up  before taking this step.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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Members_I29PkwW
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Tried all that including a factory reset. It really is just a poor device. And having a search online it seems many people are having problems with this phone. 

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