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s22 ultra keep restarting after update

(Topic created on: 16-04-2024 10:49 AM)
86262 Views
Kevin94Aug
First Poster
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After updating to one ui 6.0, S22 ultra may face the keeping restarting problem as mine did. My solution is that: Find the "about the phone" in the last of settings. Click "software status". Then find "Google play system update" to update Google play to the newest version. I guess the old google play service caused the crash.
114 REPLIES 114
PJackson
Apprentice
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Hi, I've got the same problem! Also updated to the latest version today, still the same. Only managed to type this long as I read on my tablet to turn WiFi off on the phone which has worked for now!
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PJackson
Apprentice
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I've also got this problem, is it a ploy to get us to upgrade?
binek074
Explorer
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Same issue here!!
Keeps rebooting, cache, reset, clean, nothing helped, my s22 plus keeps rebooting. 
They ******* something up. Updating google play services did not help. I turned the wifi and blu off and this helped but not sure for how long. On monday calling service. My warranty ended in march  this year 😞

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posetilac
Explorer
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Let me give you an update. I contacted remote assistance from Samsung, but they were not able to see anything from diagnostics tool. I then did some tests myself and figured out that when a sim card is pulled out, the phone works fine on WiFi (tested like this for 24h). The moment I inserted sim card back, the same second phone crashed and ended into a long boot loop. I tested this on two different sim cards, different carriers.

You guys could try it and let us know if you experience the same.

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Straight6Petrol
Pioneer
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Exact same issue here, beyond a joke that Samsung release some buggy update then tell people they need a new motherboard. Unless Samsung want to replace everyone out of warranty they need to actually sort their software out! I'm not buying that so many motherboards are all dying at once, this is clearly a software issue!!!
Members_dC3vDfK
Apprentice
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Same here, is their a solution to this or is Samsung acting like nothing is going on?

Members_dC3vDfK
Apprentice
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Tried it, no available update but the problem is still there

Members_dC3vDfK
Apprentice
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Agreed, no doubt about that. I am an electronics engineer

posetilac
Explorer
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I hope the new Android 6.1 which was announce to come to series 22 in early May will fix the issue

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EnginTR
Journeyman
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.......

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