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S22 ultra issues (exynos)

(Topic created on: 01-03-2022 09:52 PM)
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ShockAbsorber
Explorer
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Its been 6-7 days that i have received my s22 ultra exynos varient and i have encountered many problems that have made my experience utterly disappointing. 

1. Battery

image
I had charged my phone to 100% at 8am and after around 8 hrs i have reached 25% meaning that at most i would be able to get 4.5 - 5hrs of SOT this has happening since i got the phone. Not only is this qhd+ 60hrtz but ive put most apps on deep sleep and optimised most settings to get the most battery life yet i suffer to even reach 5hrs SOT. I have called Samsung and been to a store but all they have said is that i should give it time to adjust.

2. Refresh rate

I was curious about the new LTPO 2.0 screen so i put the screen on adaptive and switched on the refresh rate indicator on the corner. What i found was shocking. The refresh rate did what it was supposed to, adjusting the refresh rate to match content on your screen and preserve battery, BUT i also found that my phone doesn't drop to 1hrtz instead the lowest it reaches on a still image is 24hrtz. I don't know if this is a issue on my phone only or with every phone. 

3. Lag and slow performance

Last of all i have had issues with camera lag which was reduced with the recent update but still occasionally occurs. Also the performance has been quite bad with jitter and loading times longer than that shown in reviews with the Snapdragon variant.


Overall im not satisfied with my purchase but i can't return it as i have traded in my previous phone. Im thinking of asking for an exchange but ive heard that it takes quite some time to receive the phone, im wondering if anyone knows if i go to a store will they be able to exchange my phone immediately?

30 REPLIES 30
ANM8
Pioneer
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The thing is though, people shouldn't have to be turning this and that setting down or off just so that a top of the range phone functions properly.. we should be getting a fully functioning device from the start.!! 

mieloncom
Voyager
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I know but Samsung policy is always the same first pushing out ...
After Updates for fix software issues..
It was surprised for me when they finally decided to sell Exynos version . At the moment this phone looks like the joke .
My partner she has z Fold 3 with Snapdragon and definitely is much better than all my devices with exynos what I used until now
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ANM8
Pioneer
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They've pushed out the Exynos version far to quickly without getting it running properly.. whether or not software updates will fix the MANY problems or not who knows???  This is the reason I returned mine and will wait to see how future updates workout..!

ruuvvi
Pathfinder
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Quite interesting.

I started from scratch with my s22 ultra exynos. I didn't use smartswitch or anything else to restore but installed every application. I only restored my text messages.

At first day battery life was on par with my old note 20 ultra, but it got better day by day and now after couple of days it's having ~15% more battery left during same time period after charging compared to note 20 ultra. Also Geekbench result is rising day by day. On first day it was 1144 (single core) and now after 4 days it's 1181.

I've got the first sw update. At first there was the scrolling bug especially in twitter and reddit apps, but now after couple of days that is also getting better by itself, weird.

Maybe I'm just lucky or it was a good decision to start from the scratch with the new phone and not do any backup/restore from old phone.

Btw, how you enable refresh rate info on screen?

ShockAbsorber
Explorer
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Activate developer settings , then scroll down to "show refresh rate"
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ruuvvi
Pathfinder
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Ok, thanks!

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ANM8
Pioneer
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Yeah, I think I'll install from scratch with future phones from now on.👍🏻

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Daz73r
Troubleshooter
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That's more like it Screenshot_20220303-174546_Device care.jpg
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Members_hM6rBEK
Explorer
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I got some serious buyers remorse going on.  My 14 days cool off is up tomorrow and I have already sent my old device back.  If Samsung do not sort out the long list of issues they have, this hand on heart will be the last EVER Samsung device I buy. 

To spend ever increasing money on these phones that are way below the level which they should be is not only disrespecful to their loyal customer base but should be illegal.

So so dissappointed with a company I have been loyal to for so many years!

If they offered us to swap Exynos version for Snapdragon I would defo be interested.  Samsung if you are listening, sort this out for us please.   I know this device sold like hotcakes but you will be losing alot of customers to Apple and other Android OEMs in the future.

ANM8
Pioneer
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If you can still I'd still return it for refund, I feel so much better after I did.

I'll just wait now to see if anything changes.!

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