22-04-2022 07:56 AM
I have an S22 which I like. However if there is an alert such as a new text showing on the lock screen when I go to the phone it is very hot. Once the alert has been cleared then the phone cools down. Have been monitoring this over a few days and it is only hot when there is a new alert. Any ideas?
22-04-2022 12:00 PM
23-04-2022 12:35 PM
Hi @MrsWater
The phone will warm.up when it's processing etc but shouldn't be too hot to hold.
Please consider the following >
1. Https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.
You can also go into the individual app via Settings, Apps, Choose App, Storage, Clear Cache.
2. Https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict.
3. As a very last resort back up and factory reset.
I wish you all the best.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "